Having Financial Difficulties?

Having Financial Difficulties?

You may be encountering difficulties during these tough economic times and Far East National Bank is here to help. If you find yourself in a challenging situation with your mortgage, call us to discuss options that are available to you.

Your Options
If you’re having trouble making payments, we may be able to help you with the following options:
• Repayment Plan
• Loan Modification

Steps to Take
1. Call us today
2. Have your loan number ready
3. Be prepared to explain your financial difficulty or hardship
4. Submit your financial and other information including:

  • Letters or communication from your lender
  • Delinquent payment/demand letters
  • Foreclosure notices
  • Recent mortgage statement showing your loan number
  • Homeowner’s insurance policy
  • Last two pay stubs and most recent tax return for all borrowers named on the mortgage
  • Proof of income, such as salary, wages, child support, spousal support, Social Security, pension and any other income
  • Bank account statements (last two months)
  • List of major monthly bills, including mortgage payments, child care expenses, medical and dental expenses, food, clothing, utilities, educational expenses, credit card and other loan payments, car payments, car insurance, and other expenses
  • Signed and completed Personal Budget Worksheet

Contact Us
If you are concerned about making your mortgage payments, please contact us today:

Call us at: (626) 293-3155
Monday-Friday 8:30 a.m. to 5:15 p.m. PST

Fax your documents to:
Far East National Bank
Consumer Banking Division
105 E. Valley Blvd., 2nd Floor
Alhambra, CA 91801
Fax: (626) 293-3195

Other Resources
We highly recommend contacting the following agencies and organizations for general information:

Housing and Urban Development (HUD)
HUD offers free or low-cost counseling for homeowners throughout the country. Please call (800) 569-4287 to find the nearest counseling agency in your area.

Homeownership Preservation Foundation (HPF)
HPF is an independent nonprofit that provides HUD-approved counselors dedicated to helping homeowners avoid foreclosure. Call the HOPE hotline at (888) 995-HOPE to receive free counseling.

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